Case History
BNL Private Banking: a family-oriented service model
BNL Private Banking (a division of Italy's BNL banking group), chose ORS as its
ICT partner. With ORS technology, BNL has implemented a service model based on a
comprehensive view of its clients holdings (from current accounts to managed portfolios
and pension schemes). BNL considered its clients and their families' needs when
designing its service model, and in partnership with ORS, has perfected its focus
on portfolio optimisation and risk management.
Alba,
... 2005 - Since 2003, BNL Private Banking has offered clients with ?1,000,000 or
more to invest a comprehensive management service of their overall investment portfolio
- a service that deals with everything from selling investment products to managing
clients' risk and return profiles. The service, headed by Roberto Fredella, today
counts as many as 7000 families among its customers, with upwards of ?8.5 billion
under management.
Implementing this service model required a strong IT element, and placed special
emphasis on the use of reports as a tool for meeting clients' expectations. "Position
Keeping" on client portfolios has been key - that is, having a comprehensive detailed
report on a portfolio's current positions, alongside an immediate view of its corresponding
model portfolio and risk/return profile. This approach, for both individual account
managers and the BNL Private Banking management team, has lead to better management
of client portfolios as well as improved marketing strategy.
"One innovative aspect of our service model is its focus on the family unit," said
Alberto Planta, Marketing and Planning director of BNL Private Banking. Thanks to
the tools available in Personal Financial Planner (PFP), private bankers can effectively
analyse a client's estate and investment objectives, with a comprehensive view on
all related considerations, so as to offer the most effective estate management
possible. PFP helps private bankers to minimise risk and increase expected returns
- in relation to associated model portfolios.
"The IT element", continued Planta, "was a key component in achieving the service
model we set out to build. Partnering with ORS was definitely the right choice.
With ORS solutions, both our timelines and objectives were met."
"BNL's Private Banking Investment Center creates model portfolios with GianoEvo,
ORS' optimisation tool. GianoEvo allows users to create portfolios based on specific
risk and return profiles " said investment manager Edoardo Mezza. "Portfolio managers
can then assess real client portfolios in relation to model portfolios, and take
corrective action as necessary."
According to Nazzareno Oberto, CEO of ORS, "BNL Private Banking has implemented
the entire RAMS suite for the private sector. With the EPM module, daily prices
are conveniently downloaded, while GianoEvo allows for effective building of model
portfolios. AMC gives managers a complete view on client positions, and outputs
related reports, including information on portfolio performance. The PFP module
gives a comprehensive view of the client profile and facilitates investment planning."
Some information obtained during the financial planning process (with the use of
PFP) is also used by the Wealth Planning Office, for dealing with consultancy on
non-financial assets - such as art. In future, real estate will also be factored
into these considerations.
Finally, BNL's Private Banking team oversees their services with AMCViews, a management
reporting module that helps them plan their strategies so as to meet their clients'
needs, as well as those of portfolio advisors.
ORS (Operational Research Systems) is a software house with offices in Alba and
Milan that specialises in the development and implementation of highly sophisticated
solutions for Asset Management, Risk Management, Private Banking, financial advising
networks and other financial service providers. Among its clients, ORS counts several
major Italian and international financial institutions: BNL, Gruppo Capitalia, Banca
CR Firenze, Gruppo BPVN, BSI, Banca CR Parma e Piacenza, UBS Italia, Pioneer Investments
sgr, Aureo Gestioni sgr, Effe Gestioni sgr, Banca Euromobiliare sgr, Cortal Consors
sgr, Ifigest, Zenit sgr, Ersel sgr, Banca Sara Banca della Rete, E. de Rothschild
sgr, SACE
Effe Gestioni: Thanks to GianoEvo, Investors Have Control Over Risk
Effe Gestioni, a branch of Gruppo Fondiaria SAI, has chosen to optimise its clients'
investment portfolios with GianoEvo, an ORS application. ORS specialises in software
solutions for finance.
Alba,
..... 2004 - Agressive, dynamic, careful or flexible: those are the options when
it comes to GPF management ("gestione patrimoniale in fondi" - financial fund management).
The four options correspond to different risk and return levels, which Effe Gestioni
can offer to its clients. Effe Gestioni is a savings management arm of Gruppo Fondiaria
SAI.
Making informed investment decisions requires account-holders to know their own
tendency towards risk. Choosing an agressive approach over a more prudent one, or
vice versa, is up to the client. With GianoEvo, Effe Gestioni enables clients to
make investments in line with their risk profile. With the various analysis models
in GianoEvo, account managers can optimise their clients' portfolios and help them
with investment selections.
The mathematical models available in GianoEvo help Effe Gestioni's account managers
to propose informed investment decisions to their clients. The models allow weights
on individual assets to be determined, so that an efficient portfolio can be built
- one which optimises the risk/return trade-off.
GianoEvo allows for maximum flexibility of asset classes, and simultaneously considers
several variables: market trends, client-imposed constraints, regulatory factors,
and Risk Management. Via easy-to-use, customisable interfaces, GianoEvo guides the
analyst through the five main steps of the Asset Allocation process: the choice
of assets to be considered when carrying out portfolio analysis, statistical anlysis
of asset data, the optimisation process, and simulation and reporting activity.
"For us, offering GPF optimisation is a marketing strategy - whether in relation
to client banks or to the individual account-holders", says Claudio Izzo, manager
of managed personal accounts at Effe Gestioni. "We believe transparency is important
in investor relations, and looked for tools that would enable us to give a clear,
objective view of all types of investments. ORS was the right partner to help us
meet our objectives."
"The entire implementation period took about 5 months, from integrating with already-existing
software to implementing the Black Litterman model along the lines of the client's
specific needs, which is about norm for most of our applications", said Nazzareno
Oberto, CEO of ORS. "Now it's being applied to personal accounts, but in the near
future it will also be applied to investment funds and risk management."
ORS (Operational Research Systems) is a software house with offices in Alba and
Milan that specialises in the development and implementation of highly sophisticated
solutions for Asset Management, Risk Management, Private Banking, financial advising
networks and other financial service providers.
Among its clients, ORS counts several major Italian and international financial
institutions.
Effe Gestioni SGR Is a savings institution of the Gruppo Fondiaria-Sai , active
in the world financial arena with its investment funds "Effe" and "Sai", with the
base of "Effe Multi Fund" funds, and additional assets under management as "GPM"
and "GPF".
Effe Gestioni SGR S.p.A. distributes its products via the following sales networks:
Banca Sai S.p.a, Effe Investimenti Sim, Piazza Affari Sim S.p.A, Gan Finanza Sim
S.p.A, Banca Isola d'Elba, Sol & Fin Sim S.p.a, Bcc di Filottrano, Millennium
Sim S.p.a, Banca Alpi Marittime Credito Cooperativo Carrù, Banca della Campania,
BancApulia, Cassa di Risparmio della Provincia dell'Aquila, Online Sim, Cassa di
Risparmio della Provincia di Teramo.